FAQs

The most common questions that we are asked are all answered on this page.
 
1) I placed my order today, when can I expect delivery?
 
A ) We keep a large number of our most popular items in stock. Whatever you order, we will endeavour to despatch your parcel within 3 WORKING days. If this is not possible we will normally send you an email to let you know when you can expect delivery. Most products ( upto 1.5 KG ) are sent Via Royal Mail 1st class delivery, some heavier items are sent with My Hermes 3-5 day service but you can pay a little extra and choose TNT next day service if you need them faster.
 
2) I have received my wind deflectors but they have fine Scratches on them
 
A) Please look carefully, the deflectors have a thin anti scrarch film applied during manufacture, please remove the scrath film to reveal the deflectors true beauty!
 
3) My LEDS will not work.
 
A) All LED bulbs are Polarity sensative. If you plug in a bulb and it does not illuminate simply turn the bulb around in the holder to reverse the polarity and the bulb will illuminate.
 
4) Can I collect any of your items from my local VW Show?
 
A) Possibly, we visit many VW shows throughout the summer months and we are happy to take your order with us! Please contact us to see if we will be at your show!